This privacy policy explains what data we collect when you use your wongtoo account, how we use it, and the choices available to you. Your account details, transaction records, and wallet activity — including DANA and OVO interactions — are handled according to the practices described here, and access depends on local law and eligible regions.
Data collected on account activity
DANA and OVO wallet context
Your right to review and correct
Contact route for privacy questions
POLICY SCOPE AND DATA
What This Policy Covers on wongtoo
When you open a wongtoo account, we collect the information you provide at registration — your name, contact details, and the payment method you connect, such as DANA or OVO. We also record activity tied to your account: login events, game sessions, and transaction history. This data lets us operate your account correctly, resolve support requests, and keep your wallet interactions accurate. We do not sell your personal data to third parties. Data shared with payment processors like DANA and OVO is limited to what those services need to complete a transaction. Each processor operates under its own privacy terms, which apply to the portion of data they handle. Retention periods vary by data type. Account registration data is kept while your account remains active. Transaction records may be retained longer where local law or payment processor requirements apply. You can request details on specific retention periods through the support channel listed below. Use of this platform and availability of features depends on local law and eligible regions. Where local regulation affects how we collect or process your data, those requirements take precedence.
DANA
Transaction data shared with DANA is limited to what is needed to process your deposit or withdrawal. DANA's own privacy terms govern their handling of that data.
OVO
OVO wallet interactions follow the same boundary: we pass only what OVO requires to execute the transfer. Review OVO's privacy notice for their data practices.
Account Records
Login history, session data, and in-account activity are stored to support account security and help resolve disputes. You can request a summary through account support.
Local Law
Data handling practices apply where local law permits. Where Indonesian regulation imposes specific requirements, those rules govern how your data is collected and kept.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies to Your Account
This policy covers data collected and processed directly by wongtoo. It does not extend to third-party services you reach from our platform — payment processors, game studios such as Pragmatic Play or PG Soft, or external links. Each of those operates under its own terms. Understanding the boundary helps you know who to contact when a privacy question arises.
Account Access
Data collected at login, registration, and during authenticated sessions falls fully within this policy. This includes your profile details and security credentials.
Transactions
Payment activity processed through wongtoo is covered here for the data we hold. The portion handled by DANA or OVO falls under those services' own privacy terms.
Site Content
Browsing activity on the wongtoo site — pages visited, game lobby interactions, session duration — is captured in our logs and covered by this policy.
Third-Party Services
Game studios and payment processors operate outside this policy. When data passes to them to complete a service, their own privacy notices apply to that data.
YOUR DATA RIGHTS
Actions Available to You Under This Policy
You have practical choices about the data tied to your wongtoo account. You can request a summary of what we hold, ask us to correct details that are inaccurate, or raise a question about how your data is used. These actions are handled through our support channel. Requests are reviewed and responded to in line with local law and the nature of the data involved. If you believe information we hold is incorrect — a contact detail or a transaction record — open a support request and describe the specific correction needed. We will review the record against what we can verify and update it where appropriate. For data held by DANA or OVO in connection with your wallet, contact those services directly using the details in their own privacy notices.
Review Your Records
Request a summary of the personal data we hold on your account. Submit the request through our support contact and we will outline what is stored.
Correct Account Details
If a name, contact detail, or transaction note is recorded incorrectly, raise it with support. We review against verifiable records and correct where we can confirm the error.
Raise a Privacy Question
Any question about how your data is used, how long it is kept, or who can access it can be directed to the privacy contact listed in the support section below.
Request Account Support
For account-level data concerns that go beyond a simple correction — such as questions about retention or third-party data sharing — contact us and we will respond with what the policy allows.
PRIVACY CONTACT ROUTES
How to Reach Us for Privacy Matters
For privacy-related questions, corrections, or data requests, use the contact paths below. Have your account details ready so we can locate your records accurately.
Account Support Chat
Open the support chat from your logged-in account dashboard to raise a privacy question. This is the fastest route for account-level data concerns.
Email Privacy Contact
Send data requests or detailed privacy questions to our support email. Include your registered account name and describe the specific request clearly.
Help Centre
The help centre, accessible after login, lists current contact options and response steps for privacy requests. Check there for the most current routes.
DATA HANDLING PRACTICES
How We Manage Privacy on This Platform
Our data handling practices are designed to keep your information accurate and accessible only to you and to the services required to run it. Cookies are used to maintain your session and record login state; they are not used to build advertising profiles. Account security relies on credential checks at login, and any changes to sensitive account fields require verification through the steps shown in your account settings.
Cookies
We use session cookies to keep you logged in and functional cookies to remember your account preferences. No advertising or cross-site tracking cookies are set by wongtoo.
Account Security
Access to your account data is gated by your login credentials. Changes to registered contact details or wallet connections follow the verification steps shown inside your account settings page.
Retention
Registration data is kept while your account is active. Transaction records may be retained for longer periods where local law or payment processor requirements apply. Request specifics through support.
Policy Updates
When this policy changes, we update the version date at the top of this page. Continued use of your account after a policy update means you have reviewed the changes. Contact support with any questions about a specific change.
PRIVACY QUESTIONS ANSWERED
Common Privacy Questions on wongtoo
Below are the questions we hear most often about data, account privacy, and your rights on wongtoo.
What personal data does wongtoo collect when I open an account?
We collect the details you enter at registration — name, contact information, and the payment method you link, such as DANA or OVO. We also record login events and account activity. This data is used to operate your account and resolve support requests.
Does wongtoo share my data with third parties?
We share data with payment processors like DANA and OVO only to the extent needed to complete your transactions. Game studios such as Pragmatic Play and PG Soft receive no personal account data from us. We do not sell your data to any third party.
How long does wongtoo keep my account data?
Account registration data is retained while your account remains active. Transaction records may be kept longer where local Indonesian law or payment processor requirements apply. Contact support to ask about the retention period for a specific data type.
How do I request a correction to my account details?
Open a request through the support chat in your account dashboard or send an email to our support address. Describe the specific field that needs correcting. We review against what we can verify and update where the correction is confirmed.
What do cookies on wongtoo do?
Cookies on wongtoo maintain your login session and remember account preferences. We do not use advertising cookies or cross-site tracking cookies. Clearing your browser cookies will log you out of your current session.
Who do I contact if I have a privacy question that is not covered here?
Use the support chat from your logged-in account, or send your question to the support email listed in the contact section above. Include your account name and describe your question clearly so we can direct it to the right team.
Slots / Sports